Privacy Policy | Solid Perfumes Sri Lanka

Effective Date: 07/10/2025

At Solid Perfumes Sri Lanka, we are committed to protecting the privacy and security of our customers. This policy outlines how we collect, use, and safeguard your personal information in compliance with the Personal Data Protection Act (PDPA) of Sri Lanka. By using our website and services, you consent to the practices described below.

1. Information We Collect (And Why)

We collect the necessary information to process your orders, provide excellent customer service, and deliver your Authentic Perfumes Sri Lanka securely.

Type of Data CollectedPurpose of Collection
Personal Identifiers (Name, Email, Phone Number)Account setup, order communication, and marketing (with consent).
Delivery Information (Shipping & Billing Address)Essential for processing payments and arranging island-wide delivery.
Financial Data (Payment Method, Last 4 digits of card, etc.)Process secure transactions via third-party payment gateways. We do not store full credit card details.
Technical Data (IP address, Browser Type, Pages Visited)Website security, fraud prevention, and analyzing user behavior to improve our site.

2. How We Use Your Information

Your personal data is used solely for the following legitimate business purposes:

  • To Process and Deliver your orders for Authentic Perfumes Sri Lanka efficiently.
  • To provide necessary customer support and respond to your inquiries.
  • To verify your identity and prevent fraudulent transactions.
  • To comply with all applicable laws and regulations in Sri Lanka.
  • To send promotional and marketing communications only if you have explicitly opted-in.

3. Sharing and Disclosure of Information

We value your trust. We do not sell, rent, or trade your personal information. We only share data when strictly necessary to operate our business:

  • Delivery Partners: We share your Name, Address, and Phone Number with our trusted courier service to complete the final mile of delivery.
  • Payment Processors: Your payment details are securely shared with authorized financial gateways (e.g., Visa, Mastercard, [Local Payment Gateways]) for transaction completion.
  • Legal Compliance: If required by law, court order, or governmental authorities under the PDPA of Sri Lanka.

4. Data Security and Retention

  • Security Measures: We use industry-standard security practices, including Secure Socket Layer (SSL) technology and encrypted storage, to protect your data from unauthorized access.
  • Retention: We retain your personal data only for as long as is necessary to fulfill the purposes outlined in this policy or as required by Sri Lankan law. Order history is maintained for warranty and accounting purposes.

5. Your Data Rights & Opt-Out

Under the PDPA of Sri Lanka, you have the right to:

  • Access: Request a copy of the personal data we hold about you.
  • Rectify: Request correction of any inaccurate or incomplete data.
  • Withdraw Consent: At any time, you can withdraw your consent to receive marketing communications by clicking the ‘unsubscribe’ link in any email or by contacting us directly.

To exercise any of these rights, please contact the Data Protection Officer listed below.

Contact Us for Privacy Concerns

If you have any questions or concerns regarding this Privacy Policy Solid Perfumes Sri Lanka, or your personal data, please contact us:

Data Protection Officer (DPO):

Address: 59, Bankshall Street, Colombo 11

Email: Admin@solidperfumes.lk

Phone: 0777175651

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